Instagram comment automation for online shops
Shoppers comment “price?” and “link?” on your reels, then ask about shipping in the DMs. Replyinger answers all of it instantly, so fewer buyers walk away.
How it works
- Step 01
Answer the shopping comments
Send the product page to anyone who comments LINK or PRICE on a reel.
- Step 02
Add conversation starters
Put shipping, returns and order status in tappable questions in every new chat.
- Step 03
Follow up with interested shoppers
Everyone who asked is saved as a contact, with tags.
What you get
Product links from reels
No more typing the same URL under every product video.
FAQ in the chat
Starters answer the repeated questions, so your inbox is for the real conversations.
Different link per product
Make an automation per reel, each with its own page and image.
Replies at any hour
Shoppers get an answer while they’re still looking at the product.
Questions, answered.
Anything else? Email us or start free and try it on your next post.
How can an online shop automate Instagram replies?
Use comment automations to send product links when people comment a keyword, and conversation starters to answer shipping, returns and order questions in the DMs.
Can it track orders for me?
No. Replyinger sends the answers and links you write. For order lookups it can tell customers where to send their order number, but you handle the order itself.
Do I need a special Instagram account?
You need an Instagram Professional account (Business or Creator). Switching is free and takes a minute in the Instagram app. You connect through Meta’s official login, so Replyinger never sees your password, and you don’t need a Facebook Page.
Is there a free plan?
Yes. The free plan covers your first contacts every month with no card needed, so you can test it on your next reel. Upgrade only when it outgrows the free limit.
Free tools
Pick what they asked about and the tone you want, add your link or price, and copy a reply. Written templates, ready to paste into Instagram.
Tag the links you share on Instagram so your website analytics can tell a bio click from a story tap or a DM. Free, nothing to install.
More ways to use Replyinger
See who else it’s forYour content brings in the questions. Replyinger answers them: it sends your free guide, collects an email, and shares your booking link while you’re with clients.
Post a workout, ask people to comment a word, and Replyinger sends the plan to every one of them. Ask for a follow first and you grow while you train.
Prospects ask the same few questions: price, availability, how to book. Replyinger answers them in the DMs with your price list and calendar, so you can get on with the work.